Rustic-lotus

Last updated: September 2024

Introduction

Rustic-lotus is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

Complete contact or enquiry forms on our website
Subscribe to our newsletter or communications
Engage our consulting services
Correspond with us via email or other channels

This information may include your name, email address, postal address, and details about your security concerns or service requirements.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and approximate geographic location
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested services
To deliver and improve our fraud prevention consulting services
To send you relevant information about our services (with your consent)
To analyse website usage and improve user experience
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given explicit consent for specific purposes
Contract: Where processing is necessary to fulfil a contract with you
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
Legal obligation: Where processing is required to comply with applicable laws

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist in operating our website and delivering our services, under strict confidentiality agreements
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Object to or restrict certain processing activities
Request data portability
Withdraw consent at any time (where consent is the basis for processing)

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom or European Economic Area. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: 47 Victoria Street, Manchester, M3 2QW, United Kingdom